Welcome to Sithumini Osu. By accessing and using our website, sithuminiosu.com, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website and services.

1. General Terms

• Website Access: Access to the website is provided on an “as is” basis. We reserve the right to modify, suspend, or discontinue the website or any part thereof at any time without notice.
• Eligibility: By using this website, you confirm that you are at least 18 years of age or have the consent of a legal guardian to use our services.

2. Product Information

• Product Descriptions: We strive to provide accurate descriptions for our Ayurvedic products, including ingredients, benefits, and usage instructions. However, Sithumini Osu does not guarantee that descriptions are error-free or complete.
• Medical Disclaimer: The information on this website is not intended to substitute professional medical advice. Always consult a healthcare provider before starting any new treatment. Sithumini Osu is not liable for any health issues arising from improper product usage.

3. Ordering and Payments

• Pricing: All prices on the website are displayed in Sri Lankan Rupees (LKR) and are subject to change without notice.
• Payments: We accept [insert accepted payment methods, e.g., credit/debit cards, bank transfers, etc.]. By placing an order, you authorize Sithumini Osu to process your payment.
• Order Confirmation: After placing an order, you will receive an order confirmation email. This email is only an acknowledgment of receipt and does not signify acceptance of the order. Sithumini Osu reserves the right to refuse or cancel orders at any time.

4. Shipping and Delivery

• Shipping: We offer shipping within Sri Lanka. Shipping charges and estimated delivery times are provided during checkout and are subject to change.
• Delivery: We aim to deliver your order within the estimated timeframe; however, Sithumini Osu is not responsible for delays caused by external factors beyond our control (e.g., courier delays, weather conditions).
• Customs and Duties: International customers are responsible for any customs duties, taxes, or fees applicable in their region.

5. Returns and Refunds

Please refer to our Return Policy for details on returns, refunds, and exchanges.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Sithumini Osu or its content providers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

7. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this website, you consent to the data practices described in our Privacy Policy.

8. Limitation of Liability

• Disclaimer: Sithumini Osu makes no warranties or representations about the accuracy or completeness of the website content or products. To the fullest extent permitted by law, Sithumini Osu disclaims all warranties, express or implied, regarding the website and products sold.
• Liability: Sithumini Osu shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Sithumini Osu and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website, violation of these Terms and Conditions, or violation of any third-party rights.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from or related to these terms shall be resolved in the courts of Sri Lanka.

11. Changes to Terms and Conditions

Sithumini Osu reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website after changes are made signifies your acceptance of the new terms.

12. Contact Us

For questions regarding these Terms and Conditions, please contact us at:

Sithumini Osu
No. 121, Samanalapura, Mahailuppallama, Anuradhapura
Phone: 025 7771211 / 076 440 5896
Email: sithuminiosu4242@gmail.com