At Sithumini Osu, accessible from sithuminiosu.com, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Sithumini Osu and how we use it. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, and delivery address.
- Order Information: When you make a purchase, we collect information related to the order, including product details, payment method, and billing information.
- Payment Information: We may collect payment-related details necessary to process your transactions securely.
- Communication Information: When you communicate with us via email or contact form, we retain the communication records to assist you in the future.
2. How We Use Your Information
The information we collect is used in various ways, including:
- Processing and fulfilling orders
- Providing, operating, and maintaining our website
- Improving, personalizing, and expanding our services
- Understanding and analyzing how you use our website
- Communicating with you for customer service, updates, and marketing purposes
- Preventing fraud and ensuring the security of our website
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
4. Information Sharing and Disclosure
We respect your privacy and do not share your personal information with third parties except as outlined below:
- Service Providers: We may share information with third-party service providers who help us with payment processing, delivery, and order fulfillment.
- Legal Compliance: We may disclose your information if required by law or in response to a valid request by public authorities.
5. Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about your personal data, please contact us at sithuminiosu4242@gmail.com.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sithumini Osu
No. 121, Samanalapura, Mahailuppallama, Anuradhapura
Phone: 025 7771211 / 076 440 5896
Email: sithuminiosu4242@gmail.com